Remote monitoring and diagnostics software for OEMs
Ship smarter products without building a software arm. Prove the reliability of your products and services, with remote diagnostics, fault detection, and root cause analysis.
Designed for builders across: power generation · energy storage · solar · HVAC and thermal · motors and drives · industrial controls
Equip your product with the capabilities you need to demonstrate and defend its reliability, from field visibility to smarter service to defensible records.
—> ENHANCE VISIBILITY
See what your fleet is doing in the field, and get ahead of it.
Remote fleet monitoring
See your whole fleet, wherever it’s installed.
Every unit you ship reports into one secure view you own and control.
See how each asset is performing across every customer site, in real time.
Start with a single site and scale to your whole installed base.
Condition monitoring and fault detection
Catch faults before your customers feel them.
Track each asset's health and performance.
Catch drift and early faults detection before they turn into downtime.
Service becomes something you schedule, not something that surprises you.
—> IMPROVE SERVICE AND REVENUE
Turn visibility into lower service cost and recurring revenue.
→ Remote diagnostics and root cause analysis
Fix it the first time with fewer truck rolls.
Diagnose faults remotely.
Review root cause and incident history before you dispatch.
Send a tech only when you have to.
→ Connected services and aftermarket revenue
Turn visibility into a service you sell.
Extend the same visibility to your customers.
Offer branded, customer-facing reports and dashboards.
Add a paid service tier and recurring revenue line.
—> ENSURE DEFENSIBILITY
Back every reading, report, and claim with data that holds up.
Confidence-scored readings
Know which readings to trust.
Every insight carries a confidence score.
Flag low-confidence readings before they reach a report or a decision.
Separate sensor drift from real faults with continuous drift detection.
Inspector and auditor-grade reporting
One source of truth for every audit, claim, and SLA
Every reading is timestamped and written to a tamper-evident record.
Defend warranty and incident disputes with a record built to hold up.
Satisfy auditors and prove SLA performance from the same source.
Built to your specs, shipped under your brand.
Keyfive embeds the reliability software your product needs, to your specifications and under your brand. Our flexible data architecture is designed to mold to each product and operating environment.
The product and the new revenue it opens up are yours to sharpen your competitive edge.
In the field at e2Companies.
e2Companies runs R3Di controls, combining solar, gas generators, battery storage, and utility power, on Keyfive technology. With the full operating history captured and root cause in hand, their team covers more assets remotely and rolls fewer trucks.
— GETTING STARTED
Find out what your equipment could be telling you.
Tell us what you build, how it's connected today, and the one thing you wish you could see across your installed base.
We'll send back a one-page assessment from our engineers:
Pinpointing the reliability gaps worth closing
Recommending a path forward
Providing a snapshot of how Keyfive would approach and solve problems like yours